Privacy Policy

Last updated:

Controller
Floristry Courses
Website: senderocrecer.bond
Contact
Phone: +1 (415) 732-9081
Scope
Applies to our website, courses, support, and communications.
1. Information we collect
What you provide and what is collected automatically.

We may collect information you provide directly, such as your name, email address, and messages you send to us. When you use our courses, we may collect course-related activity (for example, lesson progress) to deliver core features.

Payment information

We do not store payment card numbers on our servers. If payments are processed, they are handled by a payment processor and subject to their policies.

We may also collect technical data such as IP address, approximate location (derived from IP), device type, browser type, and basic diagnostics to help keep the service reliable and secure.

2. How we use information
Purposes and lawful grounds (where applicable).
  • Provide the service: enrollments, lesson access, progress tracking, and customer support.
  • Improve and maintain: fix bugs, analyze performance, and optimize usability.
  • Security: detect abuse, prevent fraud, and protect accounts.
  • Essential notifications: service messages such as policy updates or important operational notices.

We do not sell your personal information. If we share data with service providers (for example, hosting or analytics), we do so under agreements intended to protect your data.

3. Cookies
Preferences, sessions, and consent choices.

Cookies and similar technologies help us remember your preferences (such as theme), keep you signed in (where applicable), and understand how the site is used so we can improve it.

Strictly necessary

Required for core features such as security and basic preferences.

Preference cookies

Remember choices like display theme and cookie consent state.

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

4. Data retention
How long we keep data and why.

We retain personal information only as long as necessary to provide courses, maintain records for legitimate business needs, or comply with legal and accounting obligations.

Examples
  • Support emails may be retained to resolve issues and improve support quality.
  • Security logs may be stored for a limited period to protect accounts and systems.
5. Your rights
Access, correction, deletion, and objections.

Depending on your location, you may have rights to request access to your personal information, correct inaccurate data, delete data, or object to certain processing.

How to make a request

Contact us at [email protected] with enough detail to verify your request. We may ask for additional information to confirm your identity and protect your account.

If you believe your issue has not been resolved, you may have the right to lodge a complaint with your local data protection authority.

6. Contact and updates
Changes to this policy and how we notify you.

We may update this policy from time to time. The “Last updated” date reflects the most recent revision. If changes are significant, we will provide notice within the website or via essential service communication channels.

Contact

Email: [email protected]
Phone: +1 (415) 732-9081